Santa quit! Well, Holly Winters’ father who plays the beloved character every year at the local mall is quitting the business. Jack Winters has been the shopping mall’s Santa for as long as anyone can remember but this year, the unrelenting commercialization of Christmas has him threatening to hang up his red suit.

Holly loves Christmas and everything associated with it, and can’t imagine a holiday without him. So when her father challenges her to prove him wrong by changing just one indifferent person back to the true spirit of the season, she accepts. But there’s a catch. Her father must choose the person. When Jack picks Michael Sutton, the workaholic, bottom-line property manager of the mall, Holly has no choice but to agree.

As Holly works to thaw Michaels’ cold Christmas heart, she finds that he has been hiding a heartrending holiday secret that could threaten to ruin everything. On top of that, she’s beginning to have a holiday wish of her own—him!